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Configuring Email Notification in Oracle SOA Suite 11g

Scope:
Oracle SOA Suite 11g provides User Message Service (UMS) that enables users to send notifications via various channels like Email, SMS, IM and Voice Mail. Each of these channels needs to be configured first before they can be used. Once configured, it can be used in the Human Tasks as well as with the Oracle BPEL Extension "Email" activity.
Terms used for BPEL Email configuration:
  • SMTP: protocol to send mail to a mail server Retrieving a Mail
  • POP3: Downloads the mail from the mail server in to a local machine. This will be helpful if you have only one machine in which you'll always check your emails.
  • IMAP: Doesn't actually download the email to the local server(you can always do it if required). It helps you sync up your mail across machines, and gives the capability of having hierarchical maintenance of your emails i.e., you can maintain a folder structure for specific mails. You create a folder in one machine, drag some messages into it, that will be automatically synced up when you check your mails from another machine as the changes are not done in your local machine, but the server. Also, when your INBOX is too huge, it will just retrieve headers to your mail client, only when you click on it, it will actually download the message to show you the details. This makes the performance better than POP3.
Steps for Email Configuration over GMAIL, Same steps will be followed for all servers:
Step 1: Import certificates from Gmail and add it to your server trust store (If mail server is SSL enabled)
Step 2: Configure email driver properties
Step 3: Enable notification mode
Step 4: Testing the configuration
Step1: Import certificates from Gmail and add it to your server trust store:
  1. Get Gmail certificate: Download openssl software from https://www.openssl.org/related/binaries.html
    openssl s_client -connect smtp.gmail.com:465 > cert
  2. Edit the smtp.cert, remove everything except the:
    —–BEGIN CERTIFICATE—–
    <certificate>
    —–END CERTIFICATE—–
    Note: you need to keep the BEGIN CERTIFICATE & END CERTIFICATE lines in the file.
  3. Import the certificates into a new trust store: 
    keytool -import -alias smtp.gmail.com -keystore trusted-certificates.jks -file cert
    you will be prompted to enter a password.
  4. Edit setDomainEnv.cmd:
Replace the existing javax.net.ssl.trustStore property setting with “-Djavax.net.ssl.trustStore=<path>/ trusted-certificates.jks -Djavax.net.ssl.trustStorePassword=<password you used>”
Step2: Configure email driver properties: 
Step3: Enable notification mode:
This step lets the server know what mode to use for notifications. Since that we've configured email notification above, we'll enable EMAIL notification mode
Traverse to WorkFlow Config in EM as shown in picture
Note: Before testing Email, Restart WebLogic and SOA server so changes can take reflect.
Step4: Testing the configuration:
Navigate to Human WorkFlow as shown

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